POLICY OVERVIEW
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Key Policies​
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Professional Conduct:
All interactions between patients and providers are expected to reflect mutual respect, dignity, and courtesy, fostering a safe and welcoming professional environment.
Appointments & Cancellations:
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Notice Requirement: Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows are subject to a $75 fee.
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Late Arrivals: May result in reduced session time.
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Returned Checks: Incur a $30 service charge.
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Session Length:
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Initial Psychiatric Evaluation: 60 minutes
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Follow-up/Medication Management: 30 minutes
Communication:
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Use the secure patient portal for non-urgent communications.
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Do not leave sensitive information on voicemail.
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Phone sessions are permitted under special circumstances; video sessions are preferred.
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In an emergency, dial 911 or go to the nearest emergency room.
Payment Policy and Non-Payment Protocol
Timely payment for services is essential to ensure uninterrupted care. Failure to pay by the due date may result in the cancellation of future appointments.​​​
Please note that this summary is not exhaustive.
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The information on this page offers a brief overview of some of our general practice policies for public viewing.
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Full policy details including specific clinical, administrative, and confidentiality guidelines are available only to established patients of the practice.
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Once you become a patient, you will receive access to the complete practice policy through our patient portal or during your intake process.​​​​​
​If you have questions or need clarification prior to your appointment, feel free to contact our office.