Mindsense Serenity
Tel: 443-991-0090
Fax: 443-545-7795
5457 Twin Knolls Rd
Suite 300, N17
Columbia, MD, 21045
Frequently Asked Questions
Clinical Division: (Mindsense Serenity)
Mindsense Serenity LLC is a mental health practice located in Columbia, MD.
At Mindsense Serenity, we are dedicated to providing individualized compassionate psychiatric clinical care to children and adults.
Our services include mental health evaluations, psychiatric consultations, medication management services for individuals of all ages.
Non-Clinical Division: (Strategic Solutions)
Strategic Solutions is the non-clinical Division of Mindsense Serenity, created to guide adults, students and emerging professionals through life and career transitions.
To book an appointment, connect with us or learn more about our services, you can reach us at: Address: 5457 Twin Knolls Rd, Suite 300, #N17 Columbia, MD, 21045 Tel: 443-991-0090 Fax: 443-545-7795
Website: https://www.mindsenseserenity.com
Mindsense Serenity LLC is a mental health practice located in Columbia, MD.
We are dedicated to providing individualized compassionate psychiatric care to children and adults.
Our services
Mental health/Psychiatric Evaluations
Child and Adolescent Psychiatry
Adult Psychiatry
Medication Management
Psychotherapy (Individual Therapy) *Adjunct
Servicing Age Group:
Children (<13),
Teenagers (13-17)
Young Adults (18-24)
Adults (25-64)
Seniors (65+)
*Please note: Individual Therapy services provided (at this time) are in combination with medication management and not a standalone services.
**External Therapy referrals available to established patients**
We offer Virtual (Teleheal/online) and Clinic (In-person)appointments.
No Walk-Ins.
Initial Appointments: Initial appointments may be conducted Virtually or In-person based on booking selection and approval.
Follow-Up Appointments/Medication Management: Once care has been established, patients may choose to book online between
In-person or Virtual follow-up appointments .
Established patient use: Patient Portal
Thank you for your understanding and cooperation as we strive to provide accessible, flexible, and quality care.
We accept a wide range of insurance plans for our services. If your insurance provider is not in-network, we may still be able to work with you on an out-of-network basis. In such cases, payments will be due at the time of service, and we will provide you with an invoice or superbill to file for reimbursement with your insurance provider.
Insurance Plans Accepted: Aetna, Carefirst, BlueCross BlueShield (BCBS), Cigna , *Johns Hopkins Health Plans, Optum United Healthcare (UHC), Humana Tricare East, Medicare and Medicaid of Maryland.
Maryland Medicaid Insurances accepted include:
-Aetna Better Health
-Carefirst BlueCross/Blueshield Community Health Plan Maryland
-Jai Medical Systems
-Kaiser Permanente
-Maryland Physicians Care
-Medstar Family Choice
-Priority Partners
-United Healthcare Community
-Wellpoint Maryland
*Please contact us if you do not see your insurance listed or are unsure about your coverage.
There are several options available to make an appointment.
You may Book Online with us. Other options include by phone (443-991-0090), by email (info@mindsenseserenity.com) , or by using the contact form on our website to connect with us.
Established patients may access the Patient Portal to connect with Mindsense Serenity or their provider.
Acceptable payment options include Visa, American Express, Discover and MasterCard. You may contact us to provide you with a "Fee Schedule Form" or "Good Faith Estimate"prior to any services provided. Payments are due at time of service.
During your first appointment at Mindsense Serenity, your provider will conduct a comprehensive initial evaluation to assess your needs and provide personalized recommendations for achieving optimal mental wellness.
This evaluation is designed to help your provider understand your mental health history, current symptoms, and any other relevant factors affecting your wellbeing.
You will have ample opportunity to discuss any additional concerns and goals you may have, and your provider will be available to answer any questions you have about your mental health, treatment plan and the recommended course of action.
This initial session aims to establish a collaborative treatment plan tailored to your specific situation, ensuring that you receive the most effective care possible.
Once you book an appointment online, our team will review and confirm your appointment. You’ll then receive a secure access link via email and phone, allowing you to complete your intake forms and upload any required documents for insurance verification.
Yes, your provider is a board certified nurse practitioner who specializes in assessing, diagnosing, and developing a treatment plan that may include prescribing a medication.
Once you become an established patient, you may use the Client Portal to contact your provider.
We understand that life can be unpredictable, and we strive to be as flexible as possible with our clients. If you need to cancel or reschedule your appointment, please let us know as soon as possible so we can accommodate your needs. Per our cancellation policy, if you need to cancel or reschedule your appointment, we request that you notify us at least 24 hours in advance of your scheduled appointment time. You can do this by calling our office at 443-991-0090 or sending an email to ( info@minsenseserenity.com ). If you fail to provide us with 24 hours’ notice or urgent notification, you will be subject to a cancellation fee of $75.
Q: What is Mindsense Serenity?
Mindsense Serenity LLC is a clinical mental health practice providing psychiatric evaluations, supportive therapy, and medication management.
Q: What are Strategic Solutions?
Strategic Solutions is the non-clinical division of Mindsense Serenity, offering guidance, structure, and professional or personal development for individuals who do not require therapy or medication.
Q: How does Strategic Solutions differ from clinical services?
Clinical services involve therapeutic support, psychiatric evaluation, and medical treatment. Strategic Solutions provides non-clinical guidance for life transitions, career or academic direction, and personal development. It does not include diagnosis, therapy, or medication management.
Q: Who are Strategic Solutions for?
Individuals seeking support with life transitions, academic or career planning, personal growth, or clarity of purpose—without needing mental health treatment—are ideal for Strategic Solutions.
Q: Who should seek clinical services instead?
Clinical services are appropriate for individuals experiencing mental-health symptoms such as anxiety, depression, emotional distress, difficulty functioning, trauma-related concerns, or those needing psychiatric evaluation, diagnosis, or medication.
Q: Can I participate in both psychiatric treatment and Strategic Solutions?
Yes. Clients may engage in both services, but they are kept separate to maintain ethical and regulatory standards. Strategic Solutions is not insurance-billable and requires out-of-pocket payment.
Q: Does Strategic Solutions offer therapy or medication?
No. Strategic Solutions provides non-clinical guidance only. All clinical care is offered exclusively through Mindsense Serenity.
Q: Are Strategic Solutions services covered by insurance?
No. These services are not insurance billable. For information about costs and available packages, Please call Mindsense Serenity at 443-991-0090.