Mindsense Serenity Mental Health Services Mindsense Serenity LLC is a mental health practice located in Columbia, MD. We are dedicated to providing mental health services to children and adults. Our services include mental health evaluations, psychiatric consultations, medication management and supportive therapy services. To book an appointment, connect with us or learn more about our services, you can reach us at: Address: 5457 Twin Knolls Rd, Suite 300, #N17 Columbia, MD, 21045 Tel: 443-991-0090 Fax: 443-545-7795 Website: https://www.mindsenseserenity.com (https://www.mindsenseserenity.com/)

Hours of Operation Mon-Fri:(https://www.mindsenseserenity.com/booking-calendar) 9a(https://www.mindsenseserenity.com/booking-calendar)m - 6p(https://www.mindsenseserenity.com/booking-calendar)m (https://www.mindsenseserenity.com/booking-calendar)(Clinic or Virtual) by appointment Only Weekends (Sat/Sun/After Hours): *On Demand Virtual Only No Walk-Ins Call Us directly @443-991-0090 *On Demand Appointments are offered Virtual Only: Based on Prior Approval

Mindsense Serenity LLC is a mental health practice located in Columbia, MD. We are dedicated to providing individualized compassionate psychiatric care to children and adults. Our services Mental health/Psychiatric Evaluations Child and Adolescent Psychiatry Adult Psychiatry Medication Management Psychotherapy (Individual -Supportive Therapy) *Adjunct Servicing Age Group: Children (<13), Teenagers (13-17) Young Adults (18-24) Adults (25-64) *Please note: Individual Therapy services provided (at this time) are in combination with medication management and not a standalone services. **External Therapy referrals available to established patients**

We offer Virtual (Telehealth/online) and Clinic (In-person) appointments. No Walk-Ins. Initial Appointments: Initial appointments may be conducted Virtually or In-person based on booking selection and approval. Follow-Up Appointments/Medication Management: Once care has been established, patients may choose to book online between In-person or Virtual follow-up appointments . Booking Links: (Click below) New Patients: Book Online (https://mindsenseserenity.clientsecure.me/request/service) Current Patients: Patient Portal (https://mindsenseserenity.clientsecure.me/sign-in) Thank you for your understanding and cooperation as we strive to provide accessible, flexible, and quality care.

There are several options available to make an appointment. Booking Links: (Click below) New Patients: Book Online (https://mindsenseserenity.clientsecure.me/request/service) Current/Established Patients: Patient Portal (https://mindsenseserenity.clientsecure.me/sign-in) Other options include by phone (443-991-0090), by email (info@mindsenseserenity.com) ((info@mindsenseserenity.com)), or by using the contact form on our website to connect with us. Established patients may access their Patient Portal (https://mindsenseserenity.clientsecure.me/sign-in)to connect with Mindsense Serenity or their provider.

We accept a wide range of insurance plans for our services. If your insurance provider is not in-network, we may still be able to work with you on an out-of-network basis. In such cases, payments will be due at the time of service, and we will provide you with an invoice or superbill to file for reimbursement with your insurance provider. Insurance Plans Accepted: Aetna, Carefirst, BlueCross BlueShield (BCBS), Cigna , Johns Hopkins Health Plans, Optum United Healthcare (UHC), Humana Tricare East, Medicare and Medicaid of Maryland. Maryland Medicaid Plans accepted include: -Aetna Better Health -Carefirst BlueCross/Blueshield Community Health Plan Maryland -Jai Medical Systems -Kaiser Permanente -Maryland Physicians Care -Medstar Family Choice -Priority Partners -United Healthcare Community -Wellpoint Maryland *Please contact us if you do not see your insurance listed or are unsure about your coverage.

Acceptable payment options include Visa, American Express, Discover and MasterCard. You may contact us to provide you with a Good Faith Estimate"prior to any services provided. Payments are due at time of service.

Insurance Coverage: Mindsense Serenity LLC is in-network with select commercial insurance plans, Maryland Medicaid and Medicare. If you plan to use insurance, we encourage you to verify your behavioral health benefits, including co-pays, deductibles, and any referral or authorization requirements. Patient financial responsibility is determined by your individual insurance plan. For plans in which we are out-of-network, a super-bill can be provided upon request for possible reimbursement. Private Pay: Private pay appointments are available for individuals who prefer not to use insurance. Private Pay Rates: • Initial Psychiatric Evaluation (60–90 minutes): $ 250-300 • Medication Management Follow-Up (20–30 minutes): $ 150 • Psychotherapy Session: $160 Payment is due at the time of service. We accept major credit and debit cards. For security and convenience, we do not accept cash payments. Appointment Policy: Cancellations may be made with less than 24 hours’ notice. If you fail to provide us with 24 hours’ notice or urgent notification, you will be subject to a cancellation fee of $75.

During your first appointment at Mindsense Serenity LLC , your provider will conduct a comprehensive initial evaluation to assess your needs and provide personalized recommendations for achieving optimal mental wellness. This evaluation is designed to help your provider understand your mental health history, current symptoms, and any other relevant factors affecting your wellbeing. You will have ample opportunity to discuss any additional concerns and goals you may have, and your provider will be available to answer any questions you have about your mental health, treatment plan and the recommended course of action. This initial session aims to establish a collaborative treatment plan tailored to your specific situation, ensuring that you receive the most effective care possible.

Once you book an appointment online, our team will review and confirm your appointment. You’ll then receive a secure access link via email and phone, allowing you to complete your intake forms and upload any required documents for insurance verification. You may also submit any available documents during your appointment request process. *Intake documentation must be completed 24hrs prior to your appointment to avoid any cancellations.

Yes, your provider is a board certified nurse practitioner who specializes in assessing, diagnosing, and developing a treatment plan that may include prescribing a medication.

Once you become an established patient, you may use the Client Portal to contact your provider.

We understand that life can be unpredictable, and we strive to be as flexible as possible with our clients. If you need to cancel or reschedule your appointment, please let us know as soon as possible so we can accommodate your needs. Per our cancellation policy, if you need to cancel or reschedule your appointment, we request that you notify us at least 24 hours in advance of your scheduled appointment time. You can do this by calling our office at 443-991-0090 (tel:443-991-0090)or sending an email to ( info@minsenseserenity.com (mailto:info@mindsenseserenity.com)). If you fail to provide us with 24 hours’ notice or urgent notification, you will be subject to a cancellation fee of $75.

At this time, we do not provide: • One-time psychiatric evaluations for court, probation, legal proceedings, arrests, or employment purposes • Evaluations or treatment services related to convicted sexual offenses