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What services does Mindsense Serenity LLC offer, and how can I contact them for an appointment?Mindsense Serenity LLC is a mental health and wellness clinic located in Columbia, MD. At Mindsense Serenity, we are dedicated to providing comprehensive mental health and psychiatric services to children and adults. Our services include mental health evaluations, psychiatric consultations, medication management and psychotherapy services. Our experienced clinician is committed to assisting you in achieving mental wellness through personalized and compassionate care. To schedule an appointment or learn more about our services, you can reach us at: Address: 5457 Twin Knolls Rd, Suite 300 #N17 Columbia, MD, 21045 Tel: 443-991-0090 Fax: 443-545-7795 We look forward to supporting your mental health journey.
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What are your hours of operationHours of Operation Mon-Fri: 9am - 6pm​​ Saturday: By appointment/ On Demand (virtual only) Sunday: Closed
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What kinds of mental health services do you provide?Mindsense Serenity is dedicated to providing a comprehensive range of psychiatric mental health services tailored to meet the needs of both children and adults . Our services include clinical consultations, mental health evaluations, psychiatric assessments, diagnostic assessments, medication management, and psychotherapy. These services are designed to support our clients through various mental health challenges and ensure they receive the appropriate care and treatment. Clinical consultations: This service provides an initial assessment to understand your mental health needs and develop a treatment plan. Mental Health Evaluation and Psychiatric Assessments: This services offer in-depth analysis to diagnose any mental health conditions accurately. Medication Management : Once diagnosed, this service is provided to ensure that clients receive the correct medications and monitoring to maximize their efficacy and minimize any side effects. Psychotherapy: This service offers a therapeutic approach to treat mental health issues and promote emotional well-being. At Mindsense Serenity, we are committed to providing high-quality, personalized mental health care to help our clients achieve and maintain mental wellness.
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Do you provide in-person or virtual appointments?We offer in-person (clinic) and Telehealth (virtual/online) appointments.
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How can I make an appointment with one of your providers?There are several options available to make an appointment. You may book with us using the Book Online button, call us, email us, use the contact form to connect with us or Request an Appointment directly . Returning patients, use the Client Portal to access your patient account or request a new appointment.
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What should I expect during my first appointment at Mindsense Serenity?During your first appointment at Mindsense Serenity, your provider will conduct a comprehensive initial evaluation to assess your needs and provide personalized recommendations for achieving optimal mental wellness. This evaluation is designed to help your provider understand your mental health history, current symptoms, and any other relevant factors affecting your wellbeing. You will have ample opportunity to discuss any additional concerns and goals you may have, and your provider will be available to answer any questions you have about your mental health and the recommended course of action. This initial session aims to establish a collaborative treatment plan tailored to your specific situation, ensuring that you receive the most effective care possible.
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I have my insurance information, where do I submit it?You may use the contact form, book online button or client portal to contact us and we will send you a secure link to provide your insurance information. You will need to upload required documents into your secured client portal.
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Can my provider prescribe medications?Yes, your provider is a board certified nurse practitioner who specializes in assessing, diagnosing, and developing a treatment plan that may include prescribing a medication.
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How do I contact my provider if I have a question?Once you become an established patient, you may use the Client Portal to contact your provider.
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What if I need to cancel or reschedule my appointment?We understand that life can be unpredictable, and we strive to be as flexible as possible with our clients. If you need to cancel or reschedule your appointment, please let us know as soon as possible so we can accommodate your needs. Per our cancellation policy, if you need to cancel or reschedule your appointment, we request that you notify us at least 24 hours in advance of your scheduled appointment time. You can do this by calling our office at 443-991-0090 or sending an email to ( info@minsenseserenity.com ). If you fail to provide us with 24 hours’ notice or urgent notification, you will be subject to a cancellation fee of $75.
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What if I don't show up to my appointment?If you fail to show up for your scheduled appointment without prior notice, you will be subject to a no-show fee of $75.
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Do you accept insurance?We accept a wide range of insurance plans for our services. If your insurance provider is not in-network, we may still be able to work with you on an out-of-network basis. In such cases, payments will be due at the time of service, and we will provide you with an invoice or superbill to file for reimbursement with your insurance provider.
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What type of insurance do you accept?Insurance Plans Accepted: Aetna, Carefirst BlueCross BlueShield (BCBS), Cigna , United Healthcare (UHC), Carelon Behavioral Health, Humana Tricare and Optum (OBH). We accept most Medicaid and Medicare plans-Please call us to confirm we accept your plan.
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What if I don't have insurance?Acceptable payment options include American Express, Discover, MasterCard, Visa, Stripe, FSA, Apple Pay & Google Pay. You may contact us to provide you with our service "Fee Schedule Form" or "Good Faith Estimate"prior to any services provided. Payments are due at time of service.
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