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SMS Terms and Conditions:

SMS For Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications
Upon consenting to receive text messages from Mindsense Sereniry LLC you may receive communications related to messages from us for purposes including, but not limited to:

Appointment reminders and confirmations

Wellness Reminders

Intake or documentation requests

Account or billing notifications (No PHI)

Service-related updates, communications and announcements​

Please note that standard messaging disclosures apply

Message Frequency
Our SMS message frequency and text messages may vary daily across all users.

Potential Fees for SMS Messaging
Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.

Opt-In Method
Customers may opt-in for SMS messaging from Mindsense Serenity LLC verbally during a call initiated through our website https://www.mindsenseserenity.com .

During the call, customers will be asked: "Do you agree to receive texts from Mindsense Serenity LLC ? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out.

See our privacy policy at https://www.mindsenseserenity.com/policies " This consent agreement will not be shared with third parties and affiliates for marketing purposes.

No SMS communication will be initiated without customer consent.

Opt-out
Customers can opt-out of SMS messaging from Mindsense Serenity LLC by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

Standard Messaging Disclosures
​

Messaging frequency may vary.

Message and data rates may apply

To opt out at any time, text STOP

​

For assistance, text HELP or visit our website at https://www.mindsenseserenity.com/resources

Visit https://www.mindsenseserenity.com/policies for privacy policy

and

https://www.mindsenseserenity.com/sms-terms for Terms of Service.

​​​

 Mindsense Serenity LLC responds to text messages during regular business hours only.

 Messages sent after hours, on weekends, or on holidays will be addressed on the next business day.

 For urgent concerns, please call or use our emergency resources as listed on our website.

ADDRESS

CONTACT

Mindsense Serenity

​

Address:

5457 Twin Knolls Rd,

Suite 300

Columbia, Md, 21045

Tel: 443-991-0090

Fax: 443-545-7795

​Email:  info@mindsenseserenity.com

Hours of  Operation:

Mon-Fri:  9am - 6pm​​

Saturday: 9am-12pm

Sunday: Closed

No Surprises Act
You have the right to receive a Good Faith Estimate of what your services may cost.

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THIS WEBSITE  IS NOT TO BE USED FOR EMERGENCY SITUATIONS. IF YOU OR OTHERS ARE IN IMMEDIATE DANGER OR EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

MARYLAND CRISIS HOTLINE: TEXT or DIAL 988

All images on this site are for illustrative purposes only and do not depict actual patients or events.

Copyright © 2023 Mindsense Serenity LLC. All Rights Reserved. Powered and secured.

"Committed to your privacy and security." 

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