Mindsense Serenity
Tel: 443-991-0090
Fax: 443-545-7795
5457 Twin Knolls Rd
Suite 300, N17
Columbia, MD, 21045


SMS Terms and Conditions:
SMS For Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
Upon consenting to receive text messages from Mindsense Sereniry LLC you may receive communications related to messages from us for purposes including, but not limited to:
Appointment reminders and confirmations
Wellness Reminders
Intake or documentation requests
Account or billing notifications (No PHI)
Service-related updates, communications and announcements​
Please note that standard messaging disclosures apply
Message Frequency
Our SMS message frequency and text messages may vary daily across all users.
Potential Fees for SMS Messaging
Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.
Opt-In Method
Customers may opt-in for SMS messaging from Mindsense Serenity LLC verbally during a call initiated through our website https://www.mindsenseserenity.com .
During the call, customers will be asked: "Do you agree to receive texts from Mindsense Serenity LLC ? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out.
See our privacy policy at https://www.mindsenseserenity.com/policies " This consent agreement will not be shared with third parties and affiliates for marketing purposes.
No SMS communication will be initiated without customer consent.
Opt-out
Customers can opt-out of SMS messaging from Mindsense Serenity LLC by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.
Standard Messaging Disclosures​
Messaging frequency may vary.
Message and data rates may apply
To opt out at any time, text STOP
​
For assistance, text HELP or visit our website at https://www.mindsenseserenity.com/resources
Visit https://www.mindsenseserenity.com/policies for privacy policy
and
https://www.mindsenseserenity.com/sms-terms for Terms of Service.
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Mindsense Serenity LLC responds to text messages during regular business hours only.
Messages sent after hours, on weekends, or on holidays will be addressed on the next business day.
For urgent concerns, please call or use our emergency resources as listed on our website.